Empyrean's Experience Lab

Strategic Communications Assessment

Benchmark your benefits communications and identify the biggest opportunities to improve employee understanding, engagement, and action.

Intro
1
Confidence
2
Brand
3
Audience
4
Omnichannel
5
Moments
6
Adoption
7
Optimization
Results

Welcome to Your Benchmark Assessment

This 28-question assessment covers 7 dimensions of benefits communications. Each statement is scored 0–2. Your total score (out of 56) maps to one of four benchmark levels.

0 — Not in place yet
1 — Partially in place
2 — Strong / consistent
SECTION 1
Employee Confidence Index
How well employees understand and act on benefits information
SECTION 2
Benefits Brand Strength
How cohesive and engaging the look and feel is across all touchpoints
SECTION 3
Audience Alignment Score
How well communications match employee populations and needs
SECTION 4
Omnichannel Reach Score
Whether the message reaches employees where they actually pay attention
SECTION 5
Moments That Matter
How prepared you are for OE, new hire onboarding, transitions, and retiree comms
SECTION 6
Adoption & Utilization Momentum
How well communications drive action and use of benefits
SECTION 7
Optimization Readiness
How well you measure, learn, and improve your communications program

Your Benchmark Level

out of 56

Section Scores

Assessment Database — Full Record

# Section Statement Score Notes
Next Step

Ready to Move the Needle?

Schedule a free 30-minute consultation with the Experience Lab team at Empyrean to walk through your results, identify your biggest opportunities, and build a roadmap that drives real impact.

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No commitment. No pressure. Just clarity.